The Columbus Blue Jackets Family Resource Center Goes Above & Beyond

Imagine your child was hospitalized for months at a time. How would you cope? With family, with work, with other children at home? These are the questions that many families face. That’s why places like the The Columbus Blue Jackets Family Resource Center are so important at Nationwide Children’s. Funded through support from our local NHL hockey team, the Family Resource Center offers a place of respite for families – where they can quietly relax, exercise, do laundry, take a shower, use a computer – all within a short walk of their child’s bedside.

BryerWhat I really love about the FRC team is their passion for going above and beyond for our patient families. Families like the Largents – whose son Bryer, was hospitalized here for most of his young life. Mom, Carey had to quit her job to be by his side while also caring for her other two children. Bryer has had to make trips back here and Carey says even with a great support system at home, Bryer’s brother and sister are always on her mind. “You are in a constant state of guilt. And it feels like an alternative universe.”

So on Carey’s birthday her friends decided she needed some well-deserved pampering but also knew she wouldn’t leave the hospital. That’s where the FRC Team went into action working with Carey’s friends and the B/Rose salon in Powell to come here to the hospital and surprise Carey. There were manicures, cupcakes, balloons and the important opportunity to break away for a moment and catch up with her friends…it was the break she needed. Carey's Birthday

This is just one example of how the FRC does their part to help support and lift up families of our patients. It’s a great example of Everything Matters.

Donna Teach
Donna Teach is Chief Marketing & Communication Officer at Nationwide Children's. Her job is to help the hospital feel "connected" – Connected to each other, connected to our patients and their families, referring physicians, the community and the world.

4 thoughts on “The Columbus Blue Jackets Family Resource Center Goes Above & Beyond

  1. Faye Smith on said:

    When my daughter had her first child a couple years ago there, the experience with particularly one of the nurses was not good at all. My adult daughter filed a report with the hospital because the nurse was extremely rude while my daughter visited her child in the NICU and at the same time my daughter was kept in the hospital for approx. 8 days for issues that arose with her own health after delivery. The NICU nurse was very confrontational (June 2011), touched my daughter to make her point/not as part of care/concern but while she was being confrontational…It was a very bad experience especially since the nurse took this opportunity to do this when my daughter was most vulnerable. The most disappointing part is that we never received a follow up from the hospital, which led us to believe that this situation is not isolated and probably has been reported before from other patients. How unprofessional and how disheartening! We didn’t have the strength to follow up on our end, because our child was of course our priority, but I thought I’d share this terrible experience with you since I ran across your contact info. while on the web looking at the BJ Resource Center. My daughter will be delivering there again, so I sure hope someone cares enough to make sure something like this never happens again. I’m sure this would be taken very seriously if you were in our shoes! Thanks for listening and for caring. a mother/grandmother

    1. Hi Faye. Thank you for your honest feedback. We ‘re very sorry for your daughter’s negative experience. Please consider following up after your daughter’s next stay to let us know if there are any problems. We wish you and your family the best! Kelli Nowinsky, Social Media Manager

  2. Pamela Schaal on said:

    The Blue Jackets Family Resource Center is amazing. My husband and I used their services during our son’s 10 week NICU stay. We wish we had such resources at his birth hospital. However, that being said the care, compassion, understanding, welcoming ear is and was such a comfort to us. The special services extended to the NICU parents is a small breath of normalcy during a very not-normal time in a parent’s live. Our wonderful son just celebrated his 1st birthday last month. We would like to donate a couple of unopened 1st birthday plates and napkins we didn’t use to the BJFRC. If another family has to celebrate that wonderful milestone at Nationwide Children’s maybe these can be used to help limit some of the bitter part of the bittersweet moment of celebrating a 1st birthday in the hospital. We know many families whose stays were and still are much longer than our sons.

    Can I drop off the plates and napkins at the FRC directly?

    1. Hi Pamela! Congratulations on your son’s birthday! What an incredible milestone. Yes, you can drop them off directly at the Family Resource Center. I am sure they would be happy to take them! Thank you for the kind words and have a wonderful day. Kelli Nowinsky, Social Media Manager

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